Cyclone Seroja 

Severe Tropical Cyclone Seroja crossed the coast between Kalbarri and Geraldton Sunday evening. Damage near the cyclone's track extended well inland. The impact has been significant and our recovery will be ongoing.

The following local governments have been impacted: Northampton; Chapman Valley; Greater Geraldton; Morawa; Mingenew; Perenjori; Three Springs; Carnamah; Coorow; Dalwallinu; Mount Marshall; Koorda; Mukinbudin; Merredin. Major impacts were in the localities of Kalbarri; Northampton; Chapman Valley; Morawa; Perenjori; and Mingenew. 

Useful Contacts:

DFES  -  132 500 

Western Power  -  13 13 51

WaterCorp  -  13 13 85

Main Roads WA  -  13 81 38 

Insurance Council  -  1300 728 228

Lifeline  -  13 11 14 

Desert Blue Connect  -  0419 348 006 


Financial Assistance: 

Australian Government Disaster Recovery Payment

A one-off payment of $1,000 per adult and $400 per child. Follow the link for eligibility criteria and how to apply. 


Australian Government Disaster Recovery Allowance

A short-term income support payment to assist individuals, small business persons and farmers who can demonstrate that their income has been affected as a direct result of a disaster.  

You might be eligible for a maximum of 13 weeks payment from the date you have or will have a loss of income as a direct result of a disaster. The DRA is taxable.


Western Power Extended Outage Package

The Extended Outage Payment has been doubled from $80 to $160 for customers affected by the TC Seroja. If you’ve been without power for more than 12 hours because of damage from TC Seroja, you can apply for the extended outage payment online 


WaterCorp Cyclone Seroja Assistance

Water Corporation's residential and business customers affected by ex-tropical cyclone Seroja can apply for a range of assistance measures by visiting the website or phoning 13 13 85. 


Telstra Cyclone Seroja Assistance 

A variety of short-term and long-term assistance for Telstra customers who have been affected by TC Seroja. Follow the link to the website or call 1800 888 888. 


Lord Mayor's Distress Relief Fund 

The Lord Mayor’s Distress Relief Fund was established  to provide financial assistance to individuals for the alleviation and relief of distress and hardships, brought about by any disaster or emergency within Western Australia. 

It is anticipated that applications will open for acceptance on Monday 31st May 2021, however please keep an eye the website for confirmation of this date. Round 1 assistance measures are to include grants up to $10,000 for major damage to property making it uninhabitable and up to $25,000 for total loss of property.

DPIRD: TC Seroja Primary Industries Assistance

A range of assistance measures are available for Primary Producers from the Department of Primary Industries and Regional Development. 


Department of Communities Disaster Relief Payment

If you have been impacted by Cyclone Seroja, and have an immediate and essential need, you may apply for financial assistance from the Department of Communities online form. 

Premiers Grants

Residents and small business owners suffering financial hardship as a result of Tropical Cyclone Seroja can now access payments of up to $4,000 through a State Government emergency assistance package.