Cyclone Seroja 

Severe Tropical Cyclone Seroja crossed the coast between Kalbarri and Geraldton on Sunday 11 April 2021. Damage near the cyclone's track extended well inland. The impact on the Midwest region has been significant and our recovery will be ongoing.

Relief Packages Header

Financial Assistance

Australian Government Disaster Recovery Payment

One off non-means tested payment for eligible adults and children

$1,000 per adult
$400 per child under 16
Closes: 15 October 2021
Australian Government Recovery Allowance Short-term income support payment to those who lost income
Payments determined by assessment
Closes: 15 October 2021

Department of Communities Disaster Relief Assistance

Available to people experiencing hardship and distress
Payments determined by assessment
Phone: 1800 032 965
Department of Communities
Measures for Primary Produces Relief measures are available for primary producers whose assets or business have been affected
Payments determined by assessment
Phone: 1800 032 965
Lord Mayor's Distress Relief Fund Payment to owner/occupier or tenant whose primary residence is completely damaged or destroyed
$25,000 for completely damage
$10,000 for partial damage
Western power Relief Package Western Power’s Extended Outage Payment
$80 per household
Western Power Network Repairs One off payment for customers disconnected from the grid to help pay for generator fuel
$1,000 per eligible customer
Water Corporation Water Relief Packages A range of water relief packages are available
Payments determined on assessment
Phone: 13 13 85
Telstra Cyclone Seroja Assistance A variety of short-term and long-term assistance for Telstra customers who have been affected by TC Seroja. Follow the link to the website or call 1800 888 888.

Useful Contacts



DFES   132 500
Western Power 13 13 51
WaterCorp 13 13 85
Main Roads WA 13 81 38
Insurance Council 1300 728 228
Lifeline 13 11 14
Desert Blue Connect 0419 348 006